"When I plug the pod in halfway between the garden and the hub" guess they're okay as long as you have sockets in the middle of your lawn? Learn more. Here youll find all the help you need for Virgin Media related problems and issues. To do so, open the phone dialer, then enter ##873283# and then tap Call. (not very secure I know). The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. At the bottom of my garden, without the pod, this is what I get on 5GHz: Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. Available with M50 broadband or faster. The wireless and power lights will start to blink. They'll stick to a stronger 2.4GHz network rather than the faster 5GHz one. Video guide prepared by Luqman Khanhttps://www.luqman.euHere is with how to self install virgin media pod. The Hub 5s casing is made from 100% recycled plastics, so not only is it our most advanced Hub yet, its nicer for the planet too. If it doesn't request another pod as you can get up to 3. Any insight? 18 month contract. Read ~6,781 times. Having had the WiFi Pod plugged in for nearly six weeks, the performance is what the Wi-Fi Doctor ordered. The Boosters are successfully paired when the lights stop flashing. Or, take a look at our installation guide. In regards to setting up and finding the best spot for your intelligent WiFi Pod, we suggest the following: Make sure to keep the WiFi Pod out in the open. Gig1 Fibre broadband provides you with the speed you need to stream, zoom or game to your hearts delight. This promotion means you wont pay the usual setup fee of 35. That's what I'd normally expect to do myself with any other booster. Some of my IoT kit gets really confused by this. BeakerUK 1 yr. ago Thanks, seems to have done something.. the pod had a double flash and has now stopped. Virgin Media customers suffering from less than average speeds around the home can look forward to boosting it with the WiFi Pod. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Despite its inelegant shape, in use the Virgin Intelligent WiFi Pod is elegantly simple. It can be moved between rooms at a later date. Easy to set up,. They connect back through the WiFi; there's no PowerLine functionality. Now switch it on. To activate it again, you'll pretty much need to repeat the entire process (sign into your account, buy the add-on, and so forth). Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. Make sure you havent pressed the WiFi button on the side of the Booster, as this turns the WiFi on and off. That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. Upon receiving the parcel, youll only need to plug the node into the mains socket. With the WiFi Pod plugged in, speeds jump to an average of 69Mbps upload and 75Mbps download. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Indeed, if you venture into Settings, you'll notice a complete absence of the Personal Hotspot option. then google it, you'll probably find that it is the same thing. Comparing WiFi guarantees of major UK ISPs. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. Plug in the new WiFi Pod halfway between the Hub and where you're experiencing poor WiFi as already mentioned by @Adduxi Here, Virgin uses dual-band wireless technology (speeds not disclosed), rather than a tri-band design, such as with the Netgear Orbi RBK50, where one wireless channel is dedicated for communication between satellites. Provide ventilation as the Boosters can get very warm while in use. Virgin Media Hub 5 Installation and change WiFi Network Name - YouTube Tap Next to complete the purchase. Turn WiFi on and offIt may sound simple but try turning the WiFi setting off and on again from the device you are using to find a stronger signal. Plume Setup. <>stream As well as the new hardware to extend your Wi-Fi signal, Virgin Media has started to roll out some new software improvements. Our Hub 3 is packed with fast and reliable WiFi for great coverage around the home. The aim of these Pods is to extend the reach of Wi-Fi within the home and make speeds more reliable and faster. That makes no sense to me as previously I'd have to set up routers to act as wifi boosters. Amazon Eero mesh Wi-Fi review: a true rival to the Google Nest Wi-Fi? My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. \, Follow these simple instructions to install the Booster. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) At which point, it may be more cost effective to buy a decent router or your own mesh system. It will be available now to all Ultimate Oomph and Gig1 customers at no extra cost. Yes. Cheers for your help and apologies if I've got this completely wrong. Go to our WiFi Pod installation steps. That's because it's not there -- yet. When ready to be paired, the Connection light will flash red. Comes with four gigabit Ethernet ports you can plug in up to four wired devices at a time. But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. Preview: Virgin Media's Intelligent WiFi Plus Pods WiFi Pods wont need to be installed by an engineer. If youve invested in a bucketload of smart home gadgets from smart lighting, Alexa or Google Assistant-powered smart speakers, connected audio systems like those from Sonos, or security products, like Nest or Ring Doorbells this update should prove particularly useful. TV 360, home phone, Volt benefits and WiFi Guarantee not currently available in 2022/23 network expansion areas. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. 1 0 obj This light will also flash quickly. Thats meant once reliable speeds and coverage arent quite as robust. Would changing my Wifi creds to match his fool the Pod into thinking its still in his house? Mesh networks were originally developed for enterprise settings like offices, shopping malls but have since gained popularity at home as people invest in more devices and want total coverage throughout the home. If you can get / afford multiple pods, they should form a mesh network to create a higher throughput backhaul. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. Where should I place my pods? - Virgin Media X Plume How to setup or install virgin media pod in your home or office? (I did.) First up, the new WiFi Pods will bring a so-called mesh network to your home. Today, it has a new solution for better Wi-Fi: the Intelligent WiFi Pods. For many, this is an easier (and cheaper) upgrade compared to buying an entirely new mesh system. (See below if you run into trouble.). So my questions. Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. Further exclusions & legal stuff apply. But, yeah, if you need WiFi in your attic or shed, they'll do. Wi-Fi connections would become noticeably weaker here. For those who arent subscribed to these pricier bundles, youll need to cough up an extra 5 a month for the improvements. Broadband Only Deals | 0 Setup | March 2023 - Virgin Media Virgin Media Help & Support Our intelligent Boosters: WiFi and Wired, use your home's internal electrical wiring to help connect your devices to the Hub from any room with a working socket. A Virgin Media Booster can be used for any type of Hub or connection and will boost the signal significantly in under 200 square feet (50m), by picking up signals from far away connections via an antennae thats attached to it. Be sure to position pods in central locations along the . Your response will then appear (possibly after moderation) on this page. But it does seem to come with a cost. That process can start up again if theres a change in the Wi-Fi environment, or if the Virgin Hub has reset itself. (That . You can now unplug the additional Booster and move it to where you need in your home. There are two Boosters in your pack. In order for plume pods to work effectively, the SSID cant be split. Priority is a service from O2 that current Virgin Media customers aged 16+ can also use. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. Is this booster on some kind of subscription? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. Once you're all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. As part of the Plus service, you get a WiFi Pod for an additional 5/month. Tap it, then sign in using your Virgin account number and PIN. The following screen instructs you to "Go to Settings/System > System Update > Update Phone," but iOS has no such option. For verification see virginmedia.com/fast. If you take a bundle with both Virgin Media and O2, youll have separate contracts and bills one for Virgin Media, and another for O2. Wifi Pods : r/VirginMedia - Reddit Virgin Media Hub 5 Installation and change WiFi Network Name and Hub 5 WiFi Password Lurgs How To Guides 71.2K subscribers Subscribe 47K views 1 year ago Virgin Media Hub 5 & Virgin Tivo. Terms of guarantee vary by provider. Want CNET to notify you of price drops and the latest stories? At least 20Mbps download speeds in every room or 100 one-off credit. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. New live support hours are Monday to Friday, 9 am - 6 pm GMT. Move closer to the BoosterTry moving to a different room or closer to the Booster before connecting the device Its important to leave the Boosters alone during this time, so that everything works properly. Scanning Virgins Troubleshooting section and there can be issues with Ring doorbells, too. Step 4: You'll see a confirmation screen noting your start date ("Now") and end date. A light should flash quickly. That means you will need to manually reconnect things which used the old name. Supercharged. If youve requested an upgrade, youll receive a new Virgin Media WiFi Hub in the post. (And your first time is effectively free, as Virgin is offering a $5 account credit between now and July 16.) Here's how to access it: Step 1: Sign into your Virgin Mobile account. Delivered Tuesdays and Thursdays. So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. Naturally, the speed is limited to whatever the pod can negotiate with the hub. I pay for 500Mbps and I get it. (note: the coaxial cable will need to be unscrewed). So your phone or laptop will seamlessly connect to one network without you having to fiddle around with anything. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. Leave for around 15 minutes to pair up to the smaller Booster and download the latest software updates. However, for iPhone owners in particular, it's not immediately clear how to enable the feature. In practice, tri-band systems are much faster. From there, the setup is nice and simple. PDF Wireless Set-up guide - Virgin Media My friend had 2 pods at home but has since removed one as he needed the socket. Position away from devices that may cause interference i.e. The Plume powered Virgin WiFi Pod is a hexagonal-shaped device (I am tempted to call it The Hex in reference to Wandavision), and its inelegant shape makes for an awkward fit alongside another plug. Check the Ethernet cable is securely connected from the main Booster and the Hub. Is adding yet another broadcast to the mix such a great idea? Pods should be spread evenly around the home, especially in rooms and open spaces where is more common to use Wi-Fi. Follow the on-screen set-up instructions. Virgin Media's Boosters use G.Hn technology and will only connect with other kit using G.Hn. Virgin Media hasnt revealed whether these motion-sensing capabilities are also built into its Plume-developed WiFi Pods, but if so, it could be something that really sets this mesh network option apart from rival BTs Whole Home Wi-Fi mesh. Pretty good! You won't be able to connect Powerline adaptors, using HomePlug technology, to your Booster network. Leveraging the US companys technology, your in-home WiFi coverage is extended through the creation of a cloud-controlled mesh network which constantly adapts and evolves, Virgin Media says. If you purchase through links on our site, we may earn a commission. Theres some room for confusion between Virgins Intelligent WiFi and its WiFi Plus service. Two additional WiFi Pods can be added for those with bigger homes. If the connect lights flashing red, and the power lights solide white the pairing has failed. If you spot any other LED colours or notice it didnt blink during set-up, you may have an issue. Thankfully, the carrier now offers that capability, as $5 buys you a day's worth of using your handset as a Wi-Fi hotspot for up to five devices. Connect the coaxial cable to your new Hub and secure it with a spanner (this will be included when you receive your new Hub). 12.00 a month *. From there, youll be good to go! Press and hold the WPS button on the larger Booster for about 10 seconds and release it. 1 Reply More posts you may like r/VirginMedia Join 6 days ago When I plug the pod in halfway between the garden and the hub, this is the speed I get at the bottom of my garden: Finally, plugged into the pod's Ethernet: As a basic WiFi extender, they work. To verify click here. Relocate the BoosterMove the Booster to another socket ideally an internal wall and away from interfering devices with a motor like a washing machine. It is a Mesh system. (Optional) Connect one of your Plume pods to a LAN port on your modem-router combo box via the included Ethernet cable. Well, that's the theory. Virgin Media promises speed gains of up to three times in hard to reach areas thanks to intelligent Wi-Fi extenders. There are double Ethernet sockets on the Pod. Then scroll down to Manage Mobile Hotspot and tap it. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. Choose a home.. The Connection light will start to flash very quickly. Nice! How to set up Virgin Media WiFi Boosters | Virgin Media Help I usually split the names so that I always know which network I'm connected to. Well, that's the theory. New pod arrived and looks exactly the same as the old one and since it arrived on Thursday its been plugged in but still a slow flashing white light and the + button in the app to add a pod says I do nit have any to install. any ideas, the hub 3 and old pod worked great so not sure why the new hub/pod won't connect. Call: 0345 454 1111 Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. It is an improvement, but this isnt the fastest wireless mesh system. One of these improvements takes the form of a software upgrade rolling out to its Virgin Media Hub 3 and Hub 4 hardware, while the other boost is a new product, dubbed WiFi Pods, that plug-in throughout your home to increase the signal. That's what I'd normally expect to do myself with any other booster. All rights reserved. Simply plug it in, turn it on and let it do its #job In the next video, I will explain with what you can do to create a chain of #wifiextender in order to build a #cloud #wifi that your neighbours can benefit from too, if of course you want to help. Virgin is also using the older Wi-Fi 5 technology, rather than Wi-Fi 6, as used on the far more expensive Orbi RBK852. On your phone or tablet, open the Google Home app . Other software improvements rolling out to Hub 3 and Hub 4 owners include: Virgin Media has dubbed its new software and WiFi Pod bundle Intelligent WiFi Plus. Pick a category to get started. To try again: Once youre all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. I can I configure this to work in my home with my Hub 4 or is it a case that this will only work in his house? Virgin Medias mighty Hub brings the magic right into your home. The power light (dots) will stay on. They're also meant to come with ad-blocking and speed-testing. Welcome to Virgin Medias help and support page. He lives in Michigan, where he previously owned two escape rooms (chronicled in the ebook "I Was a Middle-Aged Zombie"). The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag.