@media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } OFCOM aren't interested in BTs subscription TV service. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. We know how important recordings are so we do offer options to keep your recordings. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. Some people have had success with a 1Tb drive. Thanks for the update Steve. How to Fix YVM302 BT Error Code on YouView Box No, you need to get a BT Broadband package if you want to watch BT TV. Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. You View Box After I Leave Bt Digital Spy Thanks very much, your procedure worked a treat. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. Hi all sorted now there was a loop on my broadband before it entered the house. FOR SALE! so I put in a clean 320HDD (cleaned with diskpart). So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, And BT reps have publicly stated the box will continue to work. Easy to do the replacement. The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. Read our cookie policy. img.emoji { When you press the power button to enter maintenance mode the screen goes black and it never comes up. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. A few black screens as it reboots, but if you are patient it gets there. Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! In BT 's case the operator will charge up to 50 for their broadband routers and up to 115 for their YouView TV set-top-boxes, although you can of course simply return them when switching away and avoid the fee entirely. Thanks, Hi Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. ok thank you so i will lose all my recordings but any more i make will be ok ? I successfully managed to replace a failed Seagate hard drive with a 1Tb Western Digital. Youview is a TV service that provides more than 70 live digital channels. Tried all maintenance mode options. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Thanks. MANY THANKS!!! Plusnet customers to lose certain YouView TV channels and services from Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. This site uses cookies. Just a note which may help others. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. I've found the answer on BT forum. Re-fit the two screws holding the PCB to the bottom of the casing. Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. " /> We just replaced ours with a spare Intel SSD and its up and running again. It seems its due to HDCP? Not sure what box model you have? Home - YouView A moderator in the BT Forum has confirmed that the box will still work after cancelling. Awesome advice! Ionic Industries 2023. nearly bought a new youview box, but found this site after a google search. Followed your instructions and couldnt have been easier. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rAll you need to know about BT Youview Box - Roams A YouView Box FAQ Some On Demand apps are only available in certain regions. Excellent repair advice works perfectly now. YouView. Could the solder joint have failed spontaneously without any physical interaction? :Chrome\/26\.0\.1410\.63 Safari\/537\.31|WordfenceTestMonBot)/.test(navigator.userAgent)){ return; } After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. I can view but not hear SD channels, but cant see any HD ones at all. Visit our full contacts page here. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } Votre adresse de messagerie ne sera pas publie. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. Thanks Russell. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. Ionic Industries The four longest screws go in the bottom of the case. Then find your instructions below. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. Getting Ultra HD What content is available in Ultra HD? Would have thrown the box away without finding your site. They told me something very similar last week when I cancelled. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. Ordered a new hard drive and have installed using your clear instructions. You'll get our best-ever TV box Fortunately I had an old 2.5 HDD lying around and it has now been put to work. Check your box has a stable connection to the internet. Channel Nakoni Alamat Ng Pilipinas, .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, Very pleased with the diagrams. I have a brand new WD 1tb drive waiting. Swapped a failed Seagate drive for a 1TB Western Digital drive. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. Release both buttons a few seconds after the BT logo appears on the TV screen. Hi thanks for help after a few false starts I am up and running. } The main advantage of an SSD (its speed) is irrelevant to Youview boxes because AV-rated spinning disk hard drives are sufficiently fast for playing back and recording simultaneously. Channel Nakoni Alamat Ng Pilipinas, It's available as a tuner app for Sony's connected 4K Android TVs,. window.wfLogHumanRan = true; You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Missing On Demand Apps - YouView Support The different options available are displayed below. You should now have a fully repaired YouView box! Please leave and tips, comments or questions about replacing YouView hard drives below. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Ive replaced the power pack but makes no difference. By continuing to browse, you are agreeing to our use of cookies. Some people have had success cloning the old drive to a new one link. Everything else will continue to work perfectly. A moderator in the BT Forum has confirmed that the box will still work after cancelling. "pluginVersion": "1.6.0" Weber County Sheriff Jobs, YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. Excellent instructions. It does take several minutes for the maintenance menu to appear. if (window.removeEventListener) { The second email is the follow up with the instructions on how you can return it. YouView is supposed to be a box you can use without a subscription. I tried reformatting in exFAT too and that made no difference. Still functioning Cancelled a couple of months ago. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. I tried all 5 options in M mode and kept getting the same answer. }; Just to update things further, my new drive is refurbished and was formatted in Windows. Worked a treat, thank you. See our connection guide. If the signal is weak, then readjust the ariel. Trying internet reset finally did the trick. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. width: 1em !important; I wonder if the programs recorded on the old hard drive could be saved??? Box up and running this afternoon. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? We thought it would . Second-Hand Satellite & Cable Equipment for Sale in G327UY My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Select Done *Settings can be found via the cog in the top right corner of the Menu. Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. Put the machine screw back in above the SCART socket. var removeEvent = function(evt, handler) { I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . Youview Box stuck on please wait Digital Spy How To Become A Commercial Diver In South Africa, These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. ITVX: How to watch Love Island ITX, NollyHow to get ITVX on TV, what They have nothing to do do with the functionality of the actual YouView box itself. West Sussex In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. ISP BT Charges UK Customers for Keeping Router and TV Box Apologies if someone has already asked this info. The two medium length screws hold the PCB to the base. Read our cookie policy. Switch on the power switch on the back of your box and a red light should appear on the front. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); From Box management select Power & standby. Impressed. The network reaches approximately 790 million viewers a month across India . Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. All Rights Reserved. Already know your box model? 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Im not overly fussed about the longevity more about booting and navigating menus. document.addEventListener(evt, handler, false); Thank you again! Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Just to add to the above. Fantastic. 05-06-2019 Our set-up is quite simple. Reports about this have diminished, so maybe BT finally put a stop to the misinformation. Im curious about fitting an SSD. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. Microsoft and partners may be compensated if you purchase something through recommended links in this article. All rights reserved. That is, will I still be able to watch iPlayer through it? If youd like to join in, please sign in or register. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. Or is there a message on the TV screen? Hopefully that will be good for a couple of years and then Ill replace it with a new one. Fresh out of ideas now on an otherwise healthy looking device. Discover the great features of our smallest TV box from BT. A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Note which screws went where. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Does anyone know if the SSD has much of an impact on this? Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Gently align and tighten the four hard drive screws. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. Registered in England. Glad you got your YouView box repaired Ray! The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. "agent": "-4.9.18-1.6.0" Get in touch Need more help? Whether you can get all the HD channels depends on what transmitter you will get channels from and the reception conditions. 10h30. Worked a treat, thank you! This guide covers the 500Gb models made by Humax for BT . It might be a failed component rather than a soldering fault. Everything went swimmingly, but there was no sound. Anyone have this for a 1TB drive? Mine actually had a Seagate ST500VT000 fitted. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. I have factory reset with saved recordings and still not fixed. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. I have decided to cancel bt tv as we are moving house. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Any ideas? Get in touch. Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. You can restore your box back to its factory settings, letting you start again from a clean slate. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. This I think was preventing the box seeing it and formatting it. This is due to the fact that the hard disk is being continuously written to while the box is on and a live channel is selected, even if not specifically recording a programme. if (window.addEventListener) { Now you can see the original YouView hard drive. How to leave Call us on 0800 783 1401 to leave BT. Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. How To Become A Commercial Diver In South Africa, Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. Many thanks. The ultra-compact YouView box gives you 7 days of catch-up TV and the full range of Freeview channels. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. Incredible. Hi, Just replaced hard drive working fine thanks for the info . Safe mode worked but would not correct problem. Its also the consumers responsibility to understand their rights, which is why using these forums helps. document.attachEvent('on' + evt, handler); They have a limited lifetime number of writes available so the continuous recording to disk that happens while watching live broadcasts (which allows you to pause and rewind live TV) might prematurely wear out the SSD. It's annoying, frustrating, and quite frankly, definitely a mood-killer! Ktm Rc16 2021, It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. I looked at the old HD with a disk utility app, it just shows it as unallocated space. As Graham pointed out, whether. Teslin Fake Id, Which Sunglasses Are Worn On The Mallorca Files? It worked a dream. Followed these instructions to replace what I thought was a damaged hard drve. Well worth checking for blown/burnt components as you suggest. Thanks you for the amazing instructions. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Ordered a replacement Seagate drive, followed the procedure above and happy days!! Announcements, Guides & Community Updates, Here's where you can find out more about returns. We need to access Maintenance Mode from the start up screen. Many thanks, very well explained and illustrated! Turn the power on using the switch found on the back of yourbox. if(/(? Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). I got the box working again got into the maintenance menu and selected the first option. This will restart your box, initialise the new hard drive and run through the software setup procedure for the box. Brilliant instructions. I originally replaced the drive with a 500GB WD black I had knocking about. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Box now perfect. We followed the user guide instructions and Googled every possible solution without luck. With the lid clipped back in place turn the box upside down and fit the 4 long screws. if (window.wfLogHumanRan) { return; } This guide covers the 500Gb models made by Humax for BT and Plusnet. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Thanks again. I have swapped HDMI leads and still does not work. }; Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. It worked..! If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. Could it be that as I bought a second hand hard drive this is why it wont work? BT Vision+ Pace DiT7431/052B Box. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. Disney Star - Wikipedia A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. As I said above I unplugged the Internet from it for that day but that's probably not required. Is this really the case, as I thought these were key features of the box? Now no trouble getting Maintenance mode, and box appears to be working as before. The box should function (more or less) as a Freeview Play box. My box wasnt initially recognising the new drive. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? .woocommerce button.button.alt:hover, .woocommerce input.button.alt:hover {background-color: #22a9f7} vertical-align: -0.1em !important; I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. I installed my new HDD into my 4k box. Sign in or register to get started. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. This was great. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } It's been confirmed by both BT and by YouView that these threats are entirely unfounded. YouView box: Everything you need to know - broadbandchoices 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Weber County Sheriff Jobs, Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. } .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. Ignore the above. Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. Quick question, is there any reason you cant use any 2.5 drive? Very helpful thanks. You can also buy or rent the latest films and box sets from the BT TV Store. So count me as completely and utterly confused! The short machine screw goes in the back panel. Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. removeEvent(evts[i], logHuman); Does this post mean a BT customer can keep the BT Youview box when their contract is up? Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! A reboot is often enough to fix this issue. YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail.